Last updated 6 November 2026
These terms apply when you book an expedition or order from the boutique with At Marruecos. Please read the payment section in particular - it describes how money actually changes hands.
Booking and confirmation
A booking is confirmed once you complete the checkout and receive a boarding pass with a reservation code. Seats are held from that moment.
Departures run with small groups. If we cannot run a departure we will contact you and offer an alternative date or a full refund of anything you have paid.
It is your responsibility to make sure the name, email address and telephone number on the booking are correct - that is how we reach you if a departure changes.
Prices and payment
Prices are per traveller and charged in euros (EUR). You can display them in another currency, but that figure is an estimate: the amount owed is the euro amount on your booking. Any sales tax or tourism fee that applies is itemised at checkout before you book; a promotional price is final, with nothing added on top.
No card is taken on this website. Depending on what is offered at the time of booking, you either pay us in person on the day of departure, or we send you a payment link separately. Your boarding pass always shows whether an amount is still owed.
Where a booking is marked as pay on arrival, the full amount is due before departure. We cannot carry a traveller who has not paid.
Promotional codes reduce the amount shown at checkout, cannot be combined unless we say so, and have no cash value.
Changes and cancellation
To change or cancel, contact us at privacy@atmarruecos.com or on WhatsApp with your reservation code.
Our cancellation and refund terms are set out in full on the Cancellations and refunds page, linked in the footer of every page. Those terms form part of these ones.
The dates that apply to your own departure are shown on the booking form before you confirm, and again on your confirmation.
The boutique
The souvenir boutique is open to travellers who hold a valid reservation code. Items are collected on your trip or shipped, as agreed when you order.
Goods are hand-made or naturally sourced, so colour, pattern and size vary between pieces. That variation is not a defect.
Your safety and conduct
Our expeditions cross mountain and desert terrain. You must tell us at the time of booking about any medical condition, mobility limitation or dietary requirement that affects your participation.
Your guide may alter or shorten an itinerary where weather, road conditions or safety require it. We will always tell you why.
We may decline to carry anyone whose behaviour puts themselves, other travellers or the guide at risk.
Travel insurance is your responsibility. We strongly recommend cover for medical treatment, repatriation and cancellation.
Photographs on this site
Photographs are representative of the region and the style of expedition. Accommodation, vehicles and routes shown may differ between departures.
Liability
Liability terms - to be drafted with a lawyer against Moroccan law and, where you sell to EU consumers, EU package travel rules. Do not publish generic wording here.
Nothing in these terms limits any right you have as a consumer that cannot lawfully be limited.
Governing law
Governing law and the courts that have jurisdiction.
Contact
At Marruecos. privacy@atmarruecos.com · Business phone.